Shipping policy
Processing time
Coffee, equipment and accessories: usually processed and shipped within 1 business day (Monday–Friday, excluding holidays). Coffee is roasted fresh and packed for your order.
L'Espresso merch (shirts, hoodies, mugs, hats, aprons and totes): every merch item is made to order just for you. It takes 2–5 business days to print and pack, then ships from our print partner. During the holiday season (mid-November through December) production can take a few extra days.
Domestic shipping (United States)
- Free shipping on orders of $50 or more
- Economy: $4.90 for orders up to 5 lb; $19.90 for orders over 5 lb
- Standard: $6.90 for orders up to 1 lb; $9.90 for orders up to 5 lb
Most orders arrive within 2–5 business days after shipping, depending on your location. Exact rates and options are shown at checkout.
Merch delivery times (United States)
- Standard: ships in 3–4 business days after it is made, so most merch orders arrive in about 5–9 business days from the day you order.
- Express: ships in 1–3 business days after it is made, so most arrive in about 3–8 business days. A phone number is required for express.
Merch ships separately from coffee, so if you order both you will receive two packages with separate tracking. Merch shipping is charged separately and is shown at checkout; the free shipping on orders of $50 or more applies to coffee, equipment and accessories.
International shipping
International rates are calculated at checkout by the carrier (USPS or DHL Express). Customers are responsible for any duties, taxes or customs fees charged by the destination country.
Tracking
You will receive a shipping confirmation email with tracking as soon as your order ships.
Damaged or lost packages
If your package arrives damaged or does not arrive, contact us within 7 days at orders@lespressointernational.com or 201-687-7657 and we will make it right.
Wholesale and local delivery
For wholesale, private label and delivery to cafés, restaurants and offices, see our Wholesale page.